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Scroll down to read important information regarding SDS operations during remote operations of the campus during the Fall 2020 semester.


The University of Maryland, Baltimore County’s Office of Student Disability Services (SDS) provides resources to students with disabilities, as well as those with temporary injuries and conditions, that may require accommodations in order to have equal access and full participation in all of UMBC’s programs, services and activities. We are guided by principles of inclusion, equity, and universal design. All members of our diverse campus community are welcome.



Student Disability Services (SDS) staff remain committed to supporting the access needs of our students, faculty and staff during remote campus operations and hybrid course delivery.

All SDS staff are working remotely to ensure that disability support services and accommodations continue to be provided. Appointments with staff can be scheduled via Webex, Google Meets, or by phone since in-office meetings are currently restricted. Staff are answering email and voicemail messages Monday through Friday from 8:30 AM to 4:30 PM. The SDS front desk phone line is forwarded to staff remotely.



GENERAL QUESTIONS: Email or contact us by phone at (410) 455-2459.

  • Please note in any messages left or emailed if your inquiry is “URGENT”. Specific subject headings are helpful such as using the words “intake, accommodation change, testing, note taking” etc…


TESTING ACCOMMODATIONS: Email for general testing accommodation questions or challenges. Laura Hesselton, the SDS Testing Coordinator, can also be contacted for assistance.

       **SDS is not proctoring accommodated testing during Fall 2020 or Winter 2021**

  • SDS STUDENTS: During remote instruction, you will NOT be scheduling your tests in the Accommodate portal since SDS is not proctoring quizzes, tests, or exams during COVID-19 restrictions. Please note, you should still fill out your “Semester Request” for each semester enrolled in order to have your accommodation letters sent to your instructors. This will notify faculty if you have testing accommodations that need to be arranged.
  • FACULTY: Please review our SDS recommended guidelines for providing accommodations during remote instruction (found under the SDS Resources menu “Info for Faculty” page & also emailed to all PeopleSoft-listed instructors).
  • Faculty FAQ: How do I set extended test time?? Follow this link for instructor info.

NOTE TAKING ACCOMMODATIONS: Email for assistance. We also encourage trying downloadable apps for note taking and organization listed on our Assistive Technology webpage.



  • To request disability support and register with SDS, STEP 1 is to schedule an initial intake appointment ONLINE through our Accommodate student portal. Use your myUMBC log-in for access.
  • The Requesting Accommodations menu tab on the SDS website provides registration information, discusses the disability documentation needed to implement accommodations, and has Accommodate instructions.
  • Accommodation questions for already registered SDS students can be answered by contacting a staff member directly through email, by contacting the SDS general office email or office phone line at (410) 455-2459, or through making an appointment in the online Accommodate portal.
  • All meetings will be offered virtually using WebEx, Google Meets, or by phone at this time. There are currently no in-person meetings (or testing appointments) due to the campus access restrictions related to COVID-19.
  • If you are seeking accommodations for your initial UMBC placement test, please request and register for services using the SDS Accommodate portal. All efforts will be made to expedite these requests, although advance notice is required in order to arrange accommodations with SDS and the Academic Success Center who administers placement tests.
  • NEW!! Limited “Virtual Office Drop-in” Hours available- see our “Contact Us” page for specific days/times! ( *Please only enter waiting room at the posted staffed drop-in times.


Please note that VitalSource is also providing free online access to a large number of textbooks at  

For online learning support and questions, we encourage visiting Do-IT’s page on Student Technology Resources at and, the Academic Support and Student Services sections of the Retriever Ready COVID-19 website.

The Academic Success Center is also an excellent source of academic support and can assist with tutoring, online learning tips, academic policy questions and planning for success meetings. Their help videos are great!


We hope the information you find here is helpful and we look forward to working with you!

UMBC is committed to creating an accessible and inclusive environment for all students, staff, and visitors.

If you have difficulties accessing any of the materials on our site, please contact us via email so we can provide an alternative format and remedy any accessibility challenges.


**For general campus accessibility questions or to request disability-related accommodations as a UMBC EMPLOYEE, please contact the Accessibility Manager/ADA Coordinator, Stephanie Lazarus at or by phone at (410) 455-5745. We also encourage you to visit the Accessibility and Disability Services main website for additional information or to make an online report of a campus access concern.